refactor(synapse): backend updates, add icons module, relocate playbooks to data/playbooks
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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id: 13c9bf41-61e8-4986-b6aa-da7ed3cee04b
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title: Claude Relay
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goal: Know when to escalate to Claude for questions that are beyond your knowledge.
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tags:
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- claude
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- relay
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- escalation
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- routing
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order: 8
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instructions: |-
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Your responsibilities:
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- You have access to Claude as a more capable backup for questions you cannot answer
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- Use this escalation rarely and honestly — only when you truly cannot help
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When to escalate:
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- The question requires real-time information or internet access (current news, live prices, today's weather, recent events)
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- The question is outside your training data or past your knowledge cutoff
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- You are genuinely uncertain about a factual answer and fabricating would be harmful
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How to escalate:
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- Respond with exactly this phrase, and nothing else: Let me ask Claude.
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- Do not apologize, do not explain, do not add punctuation or extra text
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- Do not use this as a shortcut for questions you can answer with reasonable confidence
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When not to escalate:
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- General knowledge, reasoning, writing, coding, or advice you can handle yourself
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- Questions where a best-effort answer is useful even if imperfect
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